Shipping Policy

Last updated: 11/14/2025

1. Processing Time

All orders require 3-5 days for processing before shipment.

2. Shipping Methods

We ship using a variety of trusted carriers, including:

USPS
UPS
Amazon Logistics
FedEx
Other carriers as needed

The carrier used for your shipment depends on destination, order size, and logistics availability.

3. Shipping Times

Once processed, typical transit times are:

Domestic (within United States): 4-7 days
International: 4-7 days (varies by destination and customs)

Shipping times are estimates and not guaranteed. Delays may occur due to carriers, weather, customs, or other external factors.

4. Shipping Rates

Shipping costs may depend on the items in your order and the destination.

All orders are eligible for free shipping.

Applicable shipping fees will be shown at checkout.

5. Worldwide Shipping

We ship to customers worldwide, including shipments to PO Boxes where supported by carriers.

6. Tracking Information

All orders include tracking. Tracking details will be emailed once your order ships. Tracking updates may take 24-48 hours to appear.

7. Lost or Damaged Shipments

We will replace items that are damaged during shipping or lost in transit.

To request a replacement, contact us at [email protected] with your order number and photos (if applicable). Lost package claims may require carrier verification.

8. Incorrect Address

Customers are responsible for entering accurate shipping information. Orders that are returned or lost due to incorrect or incomplete addresses may require additional reshipping fees.

9. Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes. These charges are determined by local customs authorities and are the customer's responsibility.

10. Contact Us

For shipping questions, contact us at:

Conway Darkroom
Email: [email protected]
Website: store.conwaydarkroom.com