Privacy Policy

Last updated: June 23, 2026

This Privacy Policy explains how Conway Darkroom ("we," "our," "us"), collects, uses, and protects your personal information when you visit the Service, make a purchase, or otherwise interact with us. By accessing or using the Service, you acknowledge the collection and use of information as described in this Privacy Policy.

1. Information We Collect

A. Information You Provide

Customer name
Email address
Phone number
Shipping address
Billing address
Payment information (processed by Stripe; we do not store full card numbers)

B. Automatically Collected Information

IP address
Browser and device information
Pages viewed
Products viewed
Referral sources
Session activity and on-site behavior
Conversion tracking data
Analytics data

C. Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

Maintain shopping carts and checkout functionality
Remember user preferences
Improve website performance
Analyze browsing behavior and site usage
Measure advertising effectiveness
Deliver and optimize marketing campaigns
Understand which pages and products users view

These technologies may be provided by us or by third-party partners such as Google and Meta.

You may disable cookies through your browser settings, though some features of the Service may not function properly.

2. Advertising Technology

We use the following advertising and analytics technologies:

Google Analytics — to understand how visitors use our website and to measure site performance
Google Ads — to measure advertising effectiveness and conversions
Meta Pixel and related Meta advertising tools — to measure ad performance, build audiences, and deliver relevant advertising
Build advertising audiences
Perform conversion tracking
Support marketing optimization

3. How We Use Your Information

Process orders and payments
Ship products and provide order updates
Send transactional communications
Send marketing communications where permitted by law
Improve and optimize the website
Detect and prevent fraud
Measure ad performance and conversions
Personalize content and shopping experiences
Analyze customer engagement
Improve marketing campaigns
Create and measure advertising audiences
Conduct remarketing and retargeting activities
Comply with legal obligations

You may unsubscribe from marketing emails at any time using the unsubscribe link included in such communications.

4. How We Share Information

We may share personal information with:

Payment processors and financial service providers
Shipping, fulfillment, and logistics providers
Analytics and advertising partners, including providers that help us measure advertising effectiveness, build advertising audiences, deliver relevant advertising, and perform marketing optimization and conversion tracking
Technology and infrastructure providers
Cloud hosting and content delivery providers
Email delivery providers
Professional advisors and legal authorities where required by law

We do not sell personal information for monetary compensation. However, we may share certain information with advertising and analytics partners as described in this Privacy Policy.

5. Payment Processing (Stripe)

Payments are processed by Stripe. Payment card information is processed directly by Stripe and is not stored on our servers.

Learn more: https://stripe.com/privacy

6. Third-Party Services

We use third-party service providers and technologies including:

Stripe (payment processing)
Google Analytics (website analytics)
Google Ads (advertising and conversion measurement)
Meta Pixel and related Meta advertising tools
Email delivery providers
Cloud hosting and content delivery providers
Shipping and fulfillment providers

These providers may collect information such as IP addresses, browser information, device identifiers, pages viewed, and interactions with our website.

Their use of information is governed by their respective privacy policies.

7. User Accounts

We do not currently offer customer accounts, but may add them in the future. If accounts are added, this Privacy Policy may be updated accordingly.

8. Data Retention

We retain personal information for as long as necessary to:

Fulfill orders
Provide customer support
Comply with legal, tax, accounting, and regulatory obligations
Resolve disputes
Enforce our agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

9. Your Rights

Depending on your location, you may have additional rights under applicable privacy laws, including the right to:

Access personal information
Correct inaccurate information
Delete personal information
Restrict certain processing
Object to certain processing
Request data portability
Withdraw consent where processing is based on consent

You may be able to opt out of certain targeted advertising activities through your browser settings, device settings, or applicable industry opt-out programs.

To exercise your rights, contact us at [email protected].

10. California Privacy Rights

California residents may have additional rights regarding their personal information, including the right to request access to, correction of, or deletion of certain personal information, subject to applicable exceptions.

We do not sell personal information for monetary compensation. However, we may share certain information with advertising and analytics partners as described in this Privacy Policy.

California residents may submit privacy rights requests by contacting the email address listed below.

11. Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

12. Legal Disclosure Requirements

We may disclose personal information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency). We may also disclose information when we believe in good faith that disclosure is necessary to:

Comply with a legal obligation
Protect and defend our rights or property
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

13. Data Security

We use reasonable safeguards to protect your information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

14. International Users

Your information may be processed in the United States and other countries where our service providers operate. Data protection laws in those countries may differ from those in your jurisdiction. By using the Service, you acknowledge that your information may be transferred across borders. We take reasonable steps to protect data transferred across borders.

Where required by applicable law, we process personal information based on consent, contractual necessity, legitimate interests, or compliance with legal obligations.

15. Children's Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect information from children.

16. Third-Party Links

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

18. Contact Us

Conway Darkroom
Email: [email protected]
Website: https://store.conwaydarkroom.com